Permanent  
Salary: up to £45,000  
Industry: Healthcare Industry 
Location: Remote (must be able to commute to Bristol (and potential other UK sites) for team meetings when required)

About the Client  

We’re exclusively working with a leading provider of mental health and addiction treatment services. This organisation offers specialist care across a network of hospitals, clinics, and residential facilities. They support individuals with mental health conditions, rehabilitation needs, and learning disabilities, helping them achieve positive outcomes through tailored treatment programs.  

How you’ll spend your day 

• Administer and maintain the Salesforce platform, ensuring system integrity, security, and optimal performance. 

• Design, build, and optimise Salesforce Flows to automate business processes efficiently. 

• Analyse and manage data, ensuring high-quality records, deduplication, and generating reports to support decision-making. 

• Collaborate with stakeholders to gather requirements and implement effective solutions, including custom objects, workflows, and permissions. 

• Support third-party integrations and ensure system interoperability. 

• Provide training and documentation to improve user adoption and efficiency. 

• Stay up to date with Salesforce releases, best practices, and industry trends. 

• Troubleshoot issues, conduct system audits, and recommend enhancements. 

• Assist with support ticket escalations and contribute to ongoing team development. 

What you’ll bring to this role 

• 5+ years’ experience managing a Salesforce implementation, including 2 years with Service Cloud. 

• Strong data analysis and reporting skills, with experience managing large datasets. 

• Proven expertise in advanced Salesforce Flows, automation, and process optimisation. 

• Hands-on experience with Salesforce configuration, including security settings, objects, profiles, and roles. 

• Integration experience with third-party applications using APIs and integration platforms. 

• Strong stakeholder management, with the ability to translate complex processes for different audiences. 

• Problem-solving mindset, able to translate business requirements into technical solutions. 

• Experience working within an agile delivery team. 

• Desirable: Experience with marketing automation and Pardot/Marketing Cloud (1+ years).

Perks & Benefits: 

Annual Leave & Recognition:  

• 25 days annual leave + bank holidays + an extra day for your birthday  

• Increased entitlement: 27 days after 5 years, 30 days after 10 years  

• Length of service recognition awards every 5 years  

Wellbeing & Support:  

• Employee Assistance Programme  

• ‘My Possible Self’ app and health-related benefits  

• Healthcare Cash Plan – Simply Health Scheme  

• Eye care vouchers  

Financial & Lifestyle Benefits:  

• Competitive pension scheme  

• Online discounts and cashback rewards  

• ‘Cash for Colleagues’ – Employee referral scheme  

Additional Perks (Qualifying Period Applies):  

• Smart Technology scheme (after probation)  

• Cycle to work scheme (after probation)  

• GymFlex membership (after probation)  

• Smart Holidays (after 12 months of service) 

Career & Family Support:  

• Career Pathways Programme for development and further qualifications  

• Parental Leave Gift 

What happens next? 

One of our Recruitment Consultants will be in touch and inform you if you’ve been successful to the next stage of the process or not, which is a qualification call where we will tell you more about the role and the client, and understand more about you, your experience and career aspirations. 

Should we both wish to proceed, we will submit your details to the client and be in touch regarding the outcome and any further steps. 

The interview process for this client consists of:  

• Stage 1 – Technical questions based on Salesforce 

• Stage 2 – Company Culture interview

Equal Opportunities 

We are committed to providing equal opportunities for all candidates and welcome applications from individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sexual orientation, or any other characteristic protected by law. As an employment agency for permanent and contract hires, we are dedicated to promoting a diverse and inclusive workforce, and we encourage applications from underrepresented groups to drive innovation and equality within the workplace. 

Should you require any reasonable adjustments please let us know so we can accommodate for any interactions with us at Biometric Talent, but also inform the client to ensure reasonable adjustments are made to allow for a fair and equitable process.  

How to Apply 

To apply, please submit your CV and cover letter to brad.jones@biometrictalent.com